Customer Testimonials

Why go to autozone and this dealership has everything you'll need!!

Very good customer service as well as professional through out the whole visit

By far the smoothest vehicle buying experience I’ve ever had. Rolando was great with communication - clear and honest, which seems to rarely be the case.

Software update scrambled my Sirius XM. Technician reprogrammed during the 15,000 mile check.

so i live in NC and needed a part number and its 7 o'clock here no dealer is open so I call this dealer and get the nicest guy in the parts department he was able to provide me with the information i needed very fast and helpful i would recommend calling this guy for all your parts needs good night and thanks again for the help

The people that work here are extremely unprofessional. They show no concern for customer satisfaction. Specially Terry one of the customer service reps.

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I had an amazing experience at this Chevrolet dealership. I’ve bought several cars from different dealers, but I’ve never had such a transparent, honest, and straightforward experience like I did with Michael. Michael helped me through the entire process and made everything smooth and stress-free. His customer service really stands out. He’s upfront, professional, and truly works to get you a good deal. If you’re looking to buy a car, Michael (Mike) is definitely the person to go to. I have no complaints at all about how I was treated from start to finish.

Michael.was a awesome car salesman, was very helpful with everything we had in mind for questioning, me and my wife are very happy with our purchase, on a 2027 chevy volt, Really felt like a blessed day to run into him out of the blue with no appointment, thanks again Michael, ⭐️⭐️⭐️⭐️⭐️

George is an amazing salesman super Professional I will recommend to my coworkers and family this is the second car we buy from him.. go see George at Lancaster Chevy Dealership ❤️❤️❤️❤️❤️❤️❤️❤️

Test drove the Bolt. Very nice car. Staff was very helpful and courteous.

I found a 2026 equinox EV at AV Chevy for a great price online. I contacted their internet sales department and quickly got a call from George Sarkis. I let him know what I was looking for, what current offers I qualified for, and he got me the car I wanted at a great deal. George made the process easy. I was far away, driving over 100 miles with my family, so I applied for the credit check online to get the process started and sent him the rest of the info needed via phone. He charged up the car in the ... Read More

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Google - Apr 19, 2026

I found a 2026 equinox EV at AV Chevy for a great price online. I contacted their internet sales department and quickly got a call from George Sarkis. I let him know what I was looking for, what current offers I qualified for, and he got me the car I wanted at a great deal. George made the process easy. I was far away, driving over 100 miles with my family, so I applied for the credit check online to get the process started and sent him the rest of the info needed via phone. He charged up the car in the meantime and got the paperwork started. I'd recommend George to anyone looking to buy a Chevy. I almost for got to mention Jorge, he handled the finance paperwork, explained everything thoroughly, and even gave my kid a piece of paper to draw on, keeping him entertained during the process. Definitely the best car buying experience I've had, and I've bought over 15 cars since I was 16. That's this critic's review.

Great job! The recall work was done to my satisfaction!

Kyler was great and answered all of my questions. 3/5 stars is due to the wait. I had an appointment scheduled and arrived early but I waited nearly 40 minutes just to drop off my vehicle.

Great overall experience bought my first Chevy Silverado ev from them when I experienced a problem they went above and beyond to accommodate myself and my business thank you Chevy and team

George went above and beyond to earn our business. Took care of everything online and delivered the car to Bakersfield

I had an excellent experience and couldn’t be happier with the service I received. Communication was clear and consistent. It’s not often you come across someone who genuinely takes pride in their work and makes the customer feel like a priority. I highly recommend working with Hayley and will definitely be returning for future needs. Thank you again for such a smooth and positive experience!

Excellent dealer service! It would have been a far better experience if GM would have covered the first transmission filter service (as they claim they will do). $1,300 later, we learned a valuable lesson.

10/10 would recommend

I had such a wonderful experience at AV Chevrolet. If you live anywhere in Antelope Valley or Santa Clarita, skip the other dealerships and come straight here. Mike Munoz was my salesman and he was professional and attentive from start to finish. He was also available via text leading up to my visit to the dealership. All of my questions were answered so once I arrived, it was straight to test driving. Their price points are amazing, much lower than other dealerships for the exact same cars. I got an Autonation quote for my old car to use as a ... Read More

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Google - Mar 30, 2026

I had such a wonderful experience at AV Chevrolet. If you live anywhere in Antelope Valley or Santa Clarita, skip the other dealerships and come straight here. Mike Munoz was my salesman and he was professional and attentive from start to finish. He was also available via text leading up to my visit to the dealership. All of my questions were answered so once I arrived, it was straight to test driving. Their price points are amazing, much lower than other dealerships for the exact same cars. I got an Autonation quote for my old car to use as a trade in and AV Chevy honored it. I test drove two cars and had a blast chatting with Mike. He was really sweet to my daughters. It was great shopping at a place that puts family first. Once it came to financing, Jason was quick and efficient. There is a community feeling to the dealership and I can tell everyone who works there is in sync and enjoy being there together. That’s just a bonus, but it was fun to see. Make sure you ask for Mike when you buy your next car. I am so happy with my purchase and will definitely be back when it comes time to upgrade.

Mike my sales man was super awesome and gave me good service made the whole process understandable and easy and fast

I had an amazing experience from start to finish. I began communicating with Mike by phone early Thursday, and by that same afternoon I was driving away in my new car. All negotiations and numbers were done by phone, which was perfect since I live an hour away. Mike made the entire process incredibly smooth, painless, and efficient. He was responsive, helpful, and made everything feel easy and stress-free. It’s rare to have such a seamless car-buying experience, and I truly appreciated the level of service I received. It truly was a hassle-free and enjoyable car purchase! And I ... Read More

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Google - Mar 23, 2026

I had an amazing experience from start to finish. I began communicating with Mike by phone early Thursday, and by that same afternoon I was driving away in my new car. All negotiations and numbers were done by phone, which was perfect since I live an hour away. Mike made the entire process incredibly smooth, painless, and efficient. He was responsive, helpful, and made everything feel easy and stress-free. It’s rare to have such a seamless car-buying experience, and I truly appreciated the level of service I received. It truly was a hassle-free and enjoyable car purchase! And I appreciate it. Thank you so much.

I was pretty disappointed. I was quoted a much lower price over the phone than what was presented at the service department. This will be my last visit to AV Chevrolet

Extremely seamless smooth process, my salesman George Sarkis was the best and most transparent salesman I’ve ever had after buying over 20 brand new cars in my lifetime. This was the best purchase at the best price with the best service.

I took my car in the morning for a oil change, by afternoon it was done. David Cortez is a amazing service advisor. 110% will be returning.

Rolando and Kevin were amazing to work with.

Thank you Justin! I had such a great experience here! David was so helpful in getting the car built and Michael helped me so much with the sale and learning all the features of my new car! I will definitely recommend AV Chevy!

Excellent service 👏 she was friendly and went above and beyond.

Awesome

George was so awesome to work with, I live in Ontario and am close to 2 hours away from the dealer and George helped me buy my car completely over the phone he sent me detailed photos and videos and answered all my questions. Adam the finance manager was also awesome he got me an amazing interest rate with no money down. I will definitely come back for my next car

We had one of the most frustrating dealership experiences I’ve ever had, and we walked, and will be reporting them to the CFPB and BBB. We came in specifically because Antelope Valley Chevrolet’s own website advertised a clear price for the exact vehicle we wanted (2026 Chevrolet Traverse LT, same VIN/stock number as the listing we screenshot). The advertised price was around $38,231 with their posted discounts. In-store, the numbers they presented were nowhere close. Instead of honoring the advertised pricing or clearly explaining, in writing, which discounts we didn’t qualify for, we were pushed into a payment-focused ... Read More

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DealerRater - Feb 27, 2026

We had one of the most frustrating dealership experiences I’ve ever had, and we walked, and will be reporting them to the CFPB and BBB. We came in specifically because Antelope Valley Chevrolet’s own website advertised a clear price for the exact vehicle we wanted (2026 Chevrolet Traverse LT, same VIN/stock number as the listing we screenshot). The advertised price was around $38,231 with their posted discounts. In-store, the numbers they presented were nowhere close. Instead of honoring the advertised pricing or clearly explaining, in writing, which discounts we didn’t qualify for, we were pushed into a payment-focused conversation while the real selling price stayed inflated. On top of that, the deal sheet included thousands in dealer-installed add-ons (Cilajet paint sealant, Ghost Shield door edge/door cups, and an ELO GPS/theft product). We stated clearly we did not want those items and asked for a buyer’s order with the advertised selling price and standard TTL/doc only. We were met with delays, vague answers, and a lack of transparency. We repeatedly requested an itemized out-the-door breakdown and it felt like they were doing everything possible to avoid showing clean numbers. Financing was another major issue. Jess was prequalified through Capital One and we explicitly asked that our credit be run only through Capital One one time. Despite that, we later saw indications that additional credit checks were run. We have requested a copy of any signed credit authorization and a list of every lender our information was submitted to, because this is not what we agreed to. The worst part was the customer service from the manager, James Gonzolas. He was rude, repeatedly interrupted us, and wouldn’t let us finish explaining what we were requesting (a transparent breakdown and adherence to their own advertised price). He told us he had “no obligation” to help because we didn’t buy a car, called us rude, and escalated the interaction instead of solving the problem. That is not acceptable behavior for someone in a management role and it matched the overall tone of the experience. We left because we couldn’t get a straightforward, honest deal that matched what brought us in the door. If you’re considering this dealership, protect yourself: 1. Screenshot the exact online listing with VIN/stock number before you go 2. Demand the itemized buyer’s order/out-the-door number in writing before discussing monthly payments 3. Put your credit instructions in writing (who can run it, how many times, and with which lender) Transparency and respect shouldn’t be this hard. We won’t be returning, and I can’t recommend buying here based on this experience.

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Great employee's and the owner is a great Guy. I would highly recommend buying from AV Chevy and AV GMC Cadillac

Ivan always does a good job explaining what i need

Great place to buy your car. I thought I would be stuck with my car that was upside-down, but I was proven wrong. Happy that I took a chance.

Love it here

Thank you so much to Michael and George at AV Chevy Lancaster! They were incredibly helpful, friendly, and professional throughout the entire process. Michael, our initial point of contact, made scheduling our visit quick and effortless. His communication was clear and consistent, and he followed up regularly, confirming our appointment and even waiting for us on the lot when we arrived. Once we got there, George took over and walked us to the car we were interested in. He gave us plenty of time to test drive and thoroughly explained all of the vehicle’s key features. George was extremely ... Read More

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Google - Feb 14, 2026

Thank you so much to Michael and George at AV Chevy Lancaster! They were incredibly helpful, friendly, and professional throughout the entire process. Michael, our initial point of contact, made scheduling our visit quick and effortless. His communication was clear and consistent, and he followed up regularly, confirming our appointment and even waiting for us on the lot when we arrived. Once we got there, George took over and walked us to the car we were interested in. He gave us plenty of time to test drive and thoroughly explained all of the vehicle’s key features. George was extremely knowledgeable, patient, and never made us feel rushed, even after looking at four different cars. We ultimately drove off in the exact car we wanted at a great price. Adam in the financing department was also fantastic! He walked us through the paperwork clearly and made the process smooth and stress-free. If you’re in the market for a car, I highly recommend working with Michael or George. They make an excellent team and are refreshingly straightforward, not your typical “sales guys,” in the best way possible!

Thanks to Nicole McCracken, Alex the GSM and my guy Ramsey who made magic happen. Thanks to Byran Gilfo as well.

Was treated with excellent customer service by Michael in sales. He cracked a joke that made me laugh and went above and beyond to see if a car had a specific option I needed. Good man right there

I wanna say highly really appreciate it for Mr. Robert service manager at Chevrolet Antelope Valley. I have a chance to meet him today morning I think you’re the only person who can help client with best result Signs Wednesday my car is there this car my Business car is it now it’s five days I get negative I’m not get any update until today which is professional mr. Robert help me and explained me everything Appreciate it for your patience and hopefully I can get my car soon as possible.and also General manager Mr. Jack ... Read More

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Google - Feb 9, 2026

I wanna say highly really appreciate it for Mr. Robert service manager at Chevrolet Antelope Valley. I have a chance to meet him today morning I think you’re the only person who can help client with best result Signs Wednesday my car is there this car my Business car is it now it’s five days I get negative I’m not get any update until today which is professional mr. Robert help me and explained me everything Appreciate it for your patience and hopefully I can get my car soon as possible.and also General manager Mr. Jack Im get very thankfull if bout of you guys can follow up faster almost getting one week nothing yet and I don’t know how long more Because I need to understand I have getting rental car or This is very serious to me please please please please help 😞🙏 God bless you guys and your family ⭐️⭐️⭐️⭐️⭐️🙏

5 star treatment

Brion took great care of us! He even brought the car to our home to test drive. Good service and got the deal we wanted.

My recent service on my truck was solid the work was done professionally, everything was explained well, and the truck runs great now. The team seems knowledgeable and thorough, which is why I've gone back multiple times. That said, the wait time is a real problem and has been every visit. I had an appointment and arrived on time, but still waited over 3 hours for the work to even start/finish. The shuttle service is only available within about 5 miles, which doesn't help at all if you need to get back to work or run errands farther away, ... Read More

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Google - Jan 29, 2026

My recent service on my truck was solid the work was done professionally, everything was explained well, and the truck runs great now. The team seems knowledgeable and thorough, which is why I've gone back multiple times. That said, the wait time is a real problem and has been every visit. I had an appointment and arrived on time, but still waited over 3 hours for the work to even start/finish. The shuttle service is only available within about 5 miles, which doesn't help at all if you need to get back to work or run errands farther away, so you're basically stuck waiting in the lounge. I understand things can run behind, but when customers honor their appointment times, it feels fair that the dealership should aim to do the same. Extending the shuttle radius, better staggering of appointments to reduce backups, or more communication about expected delays would go a long way toward improving the overall experience. Happy to keep coming if this gets addressed thanks for the good repairs!

The dealer was very friendly and helpful and explained everything and made me feel comfortable.

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From checkin to completion the service was great!

(Translated by Google) We give thanks to Jesus Urtado, an excellent person. I recommend him; when you go, ask for him. (Original) Le damos gracias a jesus urtado exlente persona se los recomiendo cuando vayan pregunten por el

George, the gentleman that assisted me, was very helpful, professional, and most importantly, honest. He went out of his way to get me the best deal possible on my lease, and even delivered my vehicle to my home.

Mike made us feel welcome and listened to what we wanted. There was never any pressure—just honest, helpful advice to find the perfect truck. The whole process was smooth, stress-free, and even fun! We have bought cars in past and although the experiences were okay, Mike was very transparent about everything. We are back in a truck that we love, and are happy with everything. Thanks again Mike, and AV Chevy.

While the process took longer than expected and was stressful at times, Michael (“Mike”) worked extremely hard to support me and made sure I was taken care of every step of the way. He was consistently friendly, professional, and incredibly supportive throughout the entire process. When I was initially unsatisfied, Mike went the extra mile to make things right and ensure I was happy with the outcome. He truly listened to my needs, showed genuine empathy and understanding, and addressed all of my concerns. I never felt rushed or unheard, and he made sure I left completely satisfied with my ... Read More

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Google - Jan 23, 2026

While the process took longer than expected and was stressful at times, Michael (“Mike”) worked extremely hard to support me and made sure I was taken care of every step of the way. He was consistently friendly, professional, and incredibly supportive throughout the entire process. When I was initially unsatisfied, Mike went the extra mile to make things right and ensure I was happy with the outcome. He truly listened to my needs, showed genuine empathy and understanding, and addressed all of my concerns. I never felt rushed or unheard, and he made sure I left completely satisfied with my purchase. I highly recommend Mike to anyone looking for outstanding customer service and a salesperson who genuinely cares. A shoutout as well to Kevin in finance for his professionalism and help in making the final steps smooth and straightforward.

Mike helped me get my truck and I couldn’t be happier with the experience. He was patient, knowledgeable, and made everything go smoothly. Thank you, Mike, for making this happen!

I was truly impressed by Emilio’s enthusiasm and the valuable information he provided from our very first text conversation. After that, I was contacted by Johnny Valdez, who patiently assisted me and provided excellent service, making me feel relaxed and confident while choosing the vehicle I liked the most. As a result, driving 80 miles from my home to AVChevy was absolutely worth it and did not disappoint me at all.

The team was very helpful getting me exactly what I wanted! Rolando made it a Great customer experience 👍

My fiancé and I came in looking to do a trade in for a new truck. Niko, Byron, and the sales manager made sure they got us the best deal possible out the door. While we waited for finance and paperwork to get processed, they bought us pizza. Such a wonderful team!

Andomo was a very good salesman. Personal approach and wasn’t pushy. AV Chevy had more incentives. Worth the drive.

Outstanding customer service that consistently exceeds expectations by addressing client needs promptly, attentively, and professionally.

They work with you to get a car and they have polite and respectful sales people

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I was there on Wednesday and Michael Munoz was amazing. He had great customer service, worked extremely hard to help me get into a new vehicle. This has been the best experience I’ve had when shopping for a vehicle. I enjoyed working with him.

Everything was great...

Great customer service from the beginning. I went in to trade in my car and got a great offer. Raymond the sales person who helped me went above and beyond. Alex Shaw the sales manager was so helpful and Jorge in finance did a great job. I am so pleased and glad I came here. I will definitely be referring this place to family and friends. Everyone here was so friendly and welcoming. Thank you so much in helping me go home with my Camry.

I went to several dealerships between here and Valencia looking for a pre owned vehicle for my daughter. Ronaldo at Lancaster Chevrolet was hands down the best one I had encountered in my search. His friendly , outgoing personality that was genuine made me want to do my business there. He found the perfect car to fit my needs with an EXCELLENT price. If you are looking to purchase a new or pre-owned vehicle go see Rolando Maldonado! I'll be definitely going back for myself on my next car . For now my daughter is driving safe and extremely happy , which ... Read More

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Google - Dec 29, 2025

I went to several dealerships between here and Valencia looking for a pre owned vehicle for my daughter. Ronaldo at Lancaster Chevrolet was hands down the best one I had encountered in my search. His friendly , outgoing personality that was genuine made me want to do my business there. He found the perfect car to fit my needs with an EXCELLENT price. If you are looking to purchase a new or pre-owned vehicle go see Rolando Maldonado! I'll be definitely going back for myself on my next car . For now my daughter is driving safe and extremely happy , which makes me happy 😊 Thank you Chevrolet. I also wanted to mention the other employees there made the waiting very pleasant. They all were very hospitable making sure we were comfortable. You can see they were happy with working there . All acknowledged us and made us feel comfortable. Eric , John Valdez, and their service Jerry and Kevin are some of them. Thanks again !

Great service, Friendly staff, quality work....a little Pricey on Labor.! but I suppose you get what you pay for.! I do recommend !

The experience was great. Our salesperson George really took care of us. George made us very knowledgeable and kind. He really cared about us as customers. Jorge in financing also did an amazing job. He made the signing process quick and smooth. Love you guys. We are very happy with our new 2026 Chevy Traverse.

Vehicle was taken care of and am very happy with the service and repairs. Communication was also very good!

James and Kevin were wonderful! They made the buying experience so great! I absolutely love my 2026 Chevy Traverse. All the staff are friendly and welcoming. I would absolutely recommend Antelope Valley Chevrolet to anyone wanting to buy a vehicle!

Good services

(Translated by Google) I took my car, which has two Ricor markings, and they never called me to tell me that they only did one. Four weeks passed, and I had to go pick up my car myself because they never notified me. (Original) Lleve mi carro que tiene dos ricors y nunca me llamaron para decirme que solo uno le hicieron pasaron 4 semanas y tuve que ir yo por mi carro xq nunca me avisaron