Customer Testimonials
Thank u so much I was help so much I was very help full and understanding thank u
The people that work here are extremely unprofessional. They show no concern for customer satisfaction. Specially Terry one of the customer service reps.
We had one of the most frustrating dealership experiences I’ve ever had, and we walked, and will be reporting them to the CFPB and BBB.
We came in specifically because Antelope Valley Chevrolet’s own website advertised a clear price for the exact vehicle we wanted (2026 Chevrolet Traverse LT, same VIN/stock number as the listing we screenshot). The advertised price was around $38,231 with their posted discounts. In-store, the numbers they presented were nowhere close. Instead of honoring the advertised pricing or clearly explaining, in writing, which discounts we didn’t qualify for, we were pushed into a payment-focused ... Read More DealerRater - Feb 27, 2026
The dealer was very friendly and helpful and explained everything and made me feel comfortable.
They work with you to get a car and they have polite and respectful sales people
Everything was good with the salesperson and dealership but not with my purchase. I bought a 2025 Chevy trax with 11 miles on it. Within 2 weeks of purchase and only 700 miles on it my check engine light came on. Faulty fuel line. Service had my car for 2 days without giving me a loaner. They fixed it but I feel like I bought a lemon because it was brand new and already having issues
Definitely will be purchasing another vehicle in the future from this dealer. Great customer service.
I had an excellent experience. Kevin and Edgar are the best. From start to finish, the process was smooth, transparent, and stress-free. The staff was professional, knowledgeable, and never pushy. They took the time to answer all my questions, helped me compare options, and made sure I felt comfortable with my decision.
I appreciate Kevin for his honesty and concern for looking for helping me find a great suv the I love he’s very dedicated to serving me as well as my wife we are very grateful for Kevin for a salesman who into be able to assist us thanks Kevin
Kevin its an amazing sales person. Will bring my business to him again. The other people that helped me first they didn't do a good job. But Kevin made everything better
Helpful low pressure sales team. Sales floor is very clean and organized. We appreciate it.
Kevin was very helpful did most stuff before I even got to the dealership was quick and easy process.
Kevin was amazing he knew exactly what I wanted and needed he listened to my concerns got me the payment as well as the down payment of the amount I wanted to spend. He got me in the car i wanted.
Very good customer service wonderful person and a great salesman. Who gets the job done? We are very satisfied and we do appreciate having a good salesman. Ask Kevin thank you so much.
Kevin and the staff at the dealership were very helpful and made sure we were taken care of during our truck purchase. Excellent customer service and they walked through every step of getting our truck customized to our preferences.
Av Chevy is amazing and has amazing customer service. Kevin helped us and he was super helpful and amazing. We told him that we didn’t want to waste our time or his. We knew what we needed and wanted. He delivered and we got our new truck! Thanks for everything Kevin.
Right off the bat we got service quickly and Kevin listened to what we what we wanted and showed us our options and answered all our questions
Kevin delivered professionalism and friendly service to me and my fiancé when getting the black Equionox is someone who instantly made us feel we could trust and worked patiently to get us a great deal he was very thorough thoughtful and professional which is a great combination
I would like to say that my sales rep Kevin did a great job he went above and beyond helping me find the vehicle I wanted when I went down to pick up my vehicle it was quick and smooth all through signing in the finance department.
Extremely professional and answered all my concerns. Highly knowledgeable will definitely recommend to friends and family.
Easy, fast, reasonable, reliable, quick service, attentive, helpful, friendly, useful, understanding, considerate, respectful, consistent, and good.
They were really helpful through out the whole process and answered all my questions also they are nice
Had a great experiences purchasing my vehicle at AV Chevrolet. Kevin helped make the entire buying process a breeze. Didn't waist anytime at the dealership. Was in and out within 2 hours. I never felt pressured once to buy a car. Kevin provided answers to all my questions and was very responsive.
He is not only a good salesman, but he is a great human being. He was very transparent and made you feel comfortable. It was an absolute pleasure being helped by Kevin, he made car buying, stress free.
Quick response even on the agents dat off. He was very on top of it all
Great experience! Kevin will always be my go to guy for any future vehicle hands down!
Was a great dealership and working with Kevin was awesome . He was so knowledgeable in how all the bells and whistles work and willing to spend the time to make sure it was all understood!
Kevin was absolutely amazing!! By far best salesman I’ve came across and I drove away in a vehicle with everything I’ve been wanting and more!
The service lady sucks xxx she just worry about herself no asking probing questions too blend… just lacks people skills.
They did what ever they could to make us happy. We left very happy with our car and deal.
I had a great experience buying my 2025 Chevy Suburban here. Friendly staff and smooth process.
Great experience, made purchasing the vehicle easy. Delievered vehicle to me and explained the app. And how to use it. Salesman a very considered petson
My experience at AV Chevrolet was great. Kevin was knowledgeable and a good communicator. The whole experience was quick no added pressure.
Most pleasant experience I’ve had at a dealership . Great and respectful individuals representing this business
I was very pleased with my salesman Kevin. He was able to get the deal I wanted.
Cool beans so far around this time very precessional and patient with me so cool
Highly recommend purchasing your next vehicle from AV Chevy! Andomo has The best customer service! He is very knowledgeable with vehicles I was interested in. He helped Choose the car perfect for me and my family! I love my new car! Thank you Andomo, Younes & AV Chevy team!
This is my third car buying from Chevy, nothing but the best service here. Andomo has taken care of us each time. His energy, and overall presence is just the best. Ask for Andomo anytime you come here.
I must say I have not found a trustworthy, let alone worthy, sales person......until today.
Kevin Virdi came through with everything he promised me on the phone, at the dealership in person.
He is down to earth, forthright, honest, very knowledgeable & intelligent.
I really enjoyed him so much that I did not want to leave Antelope Valley Chevrolet tonight.
The whole process was easy, rather fast for a car dealership & pleasant.
I will without a doubt, be getting any future cars from Antelope Valley Chevrolet. Alex is a really nice & easy going manager & I praise ... Read More DealerRater - Nov 17, 2024
Kevin and his team are exceptionally good at getting you where you want to be, in terms of price and monthly payments. They truly do everything they can to make the car buying experience positive and financially feasible.
This dealership was very warm, welcoming, friendly, and everyone really tries their best to assist you with your vehicle needs!
Kevin was very nice and professional and he made me and my husband feel very comfortable. Then we left we were satisfied
I was dealing with Kevin over the summer starting in July 2024. He was very personable like any good salesperson would be. Over time of many texts and phone calls Kevin became more like a buddy of mine. We liked to joke and have fun and ask how each other was doing. I live an hour away from AV so I told him I wasn’t going to drive back and forth without a good deal. Well 3 months had passed and the truck was still on the lot. On my 3rd trip I picked my truck up and he bought me ... Read More DealerRater - Oct 5, 2024
Had a repurchase done, Kevin V was great at getting things done with the buyback. He was also very informative to all the features in my vehicle, Even the ones that I didn’t know I had in my prior truck
I was very pleased with the customer service that I received from several members of the dealership. I would recommend anybody if they wanted to buy a Chevy highly recommend..
Kevin was amazing and a strong listener. He was there to help with any questions or needs.
Great looking showroom for the 4th decorations pizza clean bathroom and the abundance of vehicles highly knowledgeable representatives for AV Chevrolet Mr Kevin Virdi thanks Allan
Extremely helpful, understanding and willing to work with my husband and I in picking out a vehicle.
I had a good experience with this chevy dealership. Salesman Kevin helped me in narrowing down exactly what I was looking for. Unlike some salesmen who just try to get a sale kevin took his time and made sure I was satisfied with my chose before moving forward. I told him what I was comfortable with as far as payments and he worked it to ensure I was satisfied. Even the other salesmen I interacted with were also helpful when I asked questions. I was comfortable with the entire experience and would recommend them to whomever is looking to purchase ... Read More DealerRater - Apr 14, 2024
He was kind an very helpful , really did his job on helping us, thanks bro
Fairly decent prices for this market atmosphere don't particularly like the extra add on's forced to the buyer but it is what it is
The people at Av Chevy were awesome they helped me out with buying a truck and took very good care of me.
Friendly staff, AV Chevy has always been my place to go when I buy a new vehicle.
Great dealership excellent service staff was very helpful helped me find a great car. Av Chevy was a great experience.
Great person, great knowledge and patient. Understood what I wanted and needed and made it happen.
I had a good experience at my Chevy dealer with Kevin. I am enjoying my new car. My only frustration is the car i selected had no floor mats I had to purchase my own and I didn’t know until I after the sale was done
Excellent customer service, James H was a pleasure to work with. Definitely worth the drive out there.
Very helpful ! Made sure they got you in a nice car at a good price !
James Henry was an awesome salesman to buy from! I drove in from Las Vegas to purchase this truck, and he made everything as easy as possible for me. He worked his xxx off for me, and continued to even after the sale was complete.
Great experience Kevin Virdi is an amazing salesman would definitely recommend AV Chevrolet. Will deal with them again on my next vehicle purchase . Love our truck!
THANK YOU SO MUCH KEVIN FROM LANCASTER CHEVY DEALERSHIP I LOVE MY NEW 2024 BLAZER THANK YOU FOR ALL YOUR HARD WORK VERY SATISFIED COSTUMER⭐️⭐️⭐️⭐️⭐️
Excellent service they help us and explain very good Kevin and the manager took the time to explain all the questions we had
James Henry and Erik Pacheco were amazing. Absolutely great guys and the rest of the crew as well. Very helpful and did their best to accommodate my needs and everything I wanted as well. Extremely professional as well as hard working. Could not have had a better experience without these guys. A. V. Chevy is a great place as well plenty of vehicles to choose from specially trucks. Definitely appreciate everything they had to offer.
Great experience working with Kevin Virdi and his gang! They were in top of my lease trade-in extension, delivery of the exact car I wanted and gave me a great deal. Highly recommend this dealership and those that keep it running ☺️
We had a pleasant experience. Would strongly recommend James Henry if you are in the market!
They were very helpful with getting my process done to be able to get a car
Helped me in every possible way and were very cool people and good prices t
Kevin helped us find our new car for the right price! He was great to work with!
great communication and clarity during the whole process. will defiantly be buying from him in the future
GREAT COMMUNICATION AND CLEARITY. I WILL DEFINATLY BE BUYING MY CARS FROM HIM IN THE FUTURE
Haven’t even made it in the doors yet, but I’m not very pleased with the communication. Reached out via your platform, received an email back in hours.
I responded to said email, didn’t receive a response for days, at which point they responded to my inquiry trying to pitch me a car I didn’t want, at a higher trim, and at a markup.
The purpose of looking at a Bolt is it’s an affordable EV. Antelope Valley Chevrolet made a very compelling case for me to get a Model 3 instead. Based on what they provided ... Read More DealerRater - Aug 24, 2023
Kevin was very helpful , he helped us find insurance, spent hours with us to find insurance . Best customer service and we will return
Kevin was very helpful , he helped me with insurance and everything. Thank you management and kevin ofc
From beginning to end, I was given top notch customer service. I was not pressure, all questions and concerns where answered. James Henry my sales guy, made me feel like family rather than a number. He help me make a purchase and got me a great deal, without your typical sales games. He was friendly and honest. This experience was by the the best at any dealership.
What i like about this dealership is they don't waste your time like other dealers, Kevin was transparent with us from the beginning and that's what I like about it, the whole process of buying this truck was smooth, easy and simply amazing.
Very helpful they went above and beyond to make sure I got what I wanted.
Kevin was very honest and straight forward. He help me with my insurance issue and pink slip.
Kevin Virdi was very helpful from the beginning. He wasn’t pushy and was very honest with us. This was the best car buying experience I’ve ever had. Thank Antelope Valley Chevy.
Kevin was extremely helpful and knowledgeable. He went over everything very thoroughly and was able to answer all of my questions.
They gave us essentially what we wanted and I appreciate that. They were patient and gave us time to think.
Always pleasant sales people. Work hard trying to get you a deal you are comfortable with. Bought multiple cars there, would do so again.
Great customer service. James was awesome the two days to make the purchase. Very happy
~ Definitely family friendly , and the vibes are there too🙌🏽. Staff keep doin y’all thang😁🫶🏽!. I’m glad I chose AV Chevrolet !
Felt like family, very professional, clean and comfortable. Everyone is very professional and are very friendly to customers.
James H is a very knowledgeable and helpful salesman, who pointed me in the right direction with my purchase of a 2023 Traverse hassle free!! He went above and beyond to make sure I was taken care of. AV Chevy financing took the time to help make the process experience less stressful. I highly recommend AV Chevy ask for James H, you will not be disappointed.
James Henry sold me A 2016 Ltz , Awd equinox recently and He was extremely helpful and and professional. I Honestly do not know much about cars and with Jame's exceptional customer service skills and outstanding experience ..He made it a very educational and pleasing experience to purchase from him. I definitely would go back again to him in the future and definitely refer him to friends and family because he makes you feel like family!! 💯 % satisfied customer here.. Thank you for everything James! 🙂
James Henry was very pleasant to work with. He made the process fun and easy. I purchased a 2024 Trax. We had an appointment. He had the car ready to go. I did not feel pressured he answered all of my concerns and questions with a smile. I recommend James Henry to anyone interested in purchasing a car.
Very nice, taking other’s time into consideration would be appreciated for the next time.
East to work, friendly environment. I had the best experience buying a car from Av Chevy. Thank you Av Chevy & Kevin
Car listed at MSRP. I. Allen. Antonio fielded the call I asked if the car was available he ssid it was late arrival but will be available for sale I said great. He told me there was a market add on to the price. I told him truthfully I won’t pay over list. Also that I have a car on order due for a late spring delivery at MSRP. He was astonished there were dealers selling at list price. I hung up won’t be calling back.
I have had some bad experiences with the service department since few years ago, when Carl retired from this Institution. Arleen is the rudest of all of them. Steve was good to me, Jacob is the one who is NOT doing his job. People were CORDIAL and got things done in the service department. They cared about the customers and had RESPECT. Now, there is a lot of disrespect towards customers and I see that they want me to do their job of calling the warranty company for service approval in order to fix my one and only vehicle I ... Read More DealerRater - Sep 2, 2022
Very good people they actually tried really hard to fit me into a good car. I went with someone else but I still appreciate all the hard work they put in to helping me! Thanks again guys!
This dealership has gone down hill over the last couple of years. The owner is worried about posting on social media rather than how his business is ran.
I have been going to the service dept at this dealership for over 6 years. The service use to be amazing the service advisors were nice and knowledgeable. When you made an appointment your vehicle actually got looked at that day and if not they would tell you they were keeping it and why.
Now all of the service advisors have been replaced and an “appointment “ is not that. It’s a drop ... Read More DealerRater - Mar 16, 2022
Came back from Arizona where they don't add Ethanol and my 2003 Blazer ran fine until I put that first tank of California Gas with Ethanol in it, then it just stopped. I have changed out the MASS AIRFLOW SENSOR twice because of California gas. It was a reoccurring problem.
The Mechanic SWORE it blew a cylinder, but it just stopped running 5 minutes after I filled the tank. They wanted to charge me for an entire engine or trade it in for $300.
My Blazer was loaded with all my things except for my tool box. Headed for my dying dad, ... Read More DealerRater - Feb 16, 2022
Took my 2017 Colorado in because AC compressor was grinding. I told them a mechanic had checked it and I also used a PVC pipe to hear the grind. They kept the car 7 days and replaced the alternator. I asked "why?" it was working fine, battery was good and volts said 14.5+. They said it was dirty. There was no explanation as to why they replaced the alternator. They insisted that it was the alternator that was the problem. I picked up the car and immediately returned it saying the AC was grinding. They kept the car another 7 days and ... Read More DealerRater - Jan 20, 2022
Service department is incompetent. They didnt want to look at my car or take responsibility for messing up my brand new 2021 suburban windshield. The car wash people left the acid wash on too long and its imprinted in the glass now. Basically im looking theough a foggy window and they said they cant help me when they are the ones that did it. They should be fired for how they treat their customers let alone the vehicles they sell. Be very careful buying from them. Look your car over and dont be afraid to ask about something that looks bad. ... Read More DealerRater - Jan 17, 2022
On 12/17, I dropped my car off because the clutch stopped working mid-shift. On 12/20, the Service Advisor told me that the clutch assembly had failed and that it would be $3500 between parts and labor (unbeknownst to me, they charge in excess of $170/hr for repair labor). They then proceeded to say nothing to me for nearly 2 full weeks until I started calling them on 12/30. I was told on 2 separate occasions that someone would be getting back to me shortly, which did no occur. On the morning of 12/31, I called a third time and asked to speak to the service manager, who ... Read More DealerRater - Dec 31, 2021
You can get a good deal on a vehicle, however steer clear of getting your vehicle serviced there. Service department is incompetent and you have to figure out their job for them. Brand new 70,000 truck with a part malfunction that they have not yet recalled took over 2 weeks to fix, no updates on when it would be ready we had to call and check continuously, just to come pick up the vehicle after us having to call again to hear oh yeah its ready and try to be charged for a bunch of service that was one covered and under ... Read More DealerRater - Oct 14, 2021
Crooks, the lot of them. I purchased a Bolt EV with an extended warranty because I was told I could cancel the extended warranty before 60 days and I would be refunded. We spent a lot of back and forth trying to get my monthly payment as low as possible. The extended warranty added $40 a month to my payment, which is a lot of money as a full-time college student. Well, it turns out that even if I cancel the warranty, my monthly payment will not go back to what it was before. That should have been made clear. I'm ... Read More DealerRater - Jul 29, 2021