Customer Testimonials
Friendly helpful staff with fair price on vehicles
Great service 10/10 quick and easy definitely recommend
We entered Antelope Valley Chevy dealership with low expectation as we did not have a recent good experience with Chevy dealership in Bakersfield. The team was so professional and courtesy and specifically the salesperson (Miguel) did a great job to provide us with options, allow us for test drive, streamline the negotiation back and forth and even drive us for lunch as the paperwork was taking longer to process after we agreed to the purchase contract. The finance process went also well with the finance officer (Adam) who was very helpful and loyal to the customer helping us build a ... Read More Google - Sep 9, 2026
Needed a new car, found a new Trax. Second car purchased from AV Chevrolet. Good experience.
Antelope Valley Chevrolet Reviews & Complaints – Out-of-State Buyer Warning
If you are researching Antelope Valley Chevrolet (1160 Motor Ln, Lancaster, CA 93534) or reading AV Chevy dealership reviews before buying a car, read this first. My out-of-state car buying experience with the Antelope Valley Chevrolet sales department and sales representative Rolando was completely unacceptable and borders on deceptive business practices.
Key issues from my purchase at Antelope Valley Chevrolet in Lancaster:
-Down Payment & Zero Communication: The moment Antelope Valley Chevrolet took my down payment, all communication stopped. Salesman Rolando refused to answer calls or return messages in a timely manner, and ... Read More DealerRater - Sep 3, 2026
Everyone was knowledgeable about the product they sell and very helpful. Can't go wrong with making a purchase with AV chevy
Go get Ashley she is amazing will move heaven and earth to help you get your car
great customer service. they offered me an uber to and from the dealership so i didn’t have to wait all day for repairs. the price came in exactly as the estimate said.
Had a wonderful experience with Raymond, my sales associate and his fellow sales associate Jim. You can tell their manager James sets the right work environment for his people. Highly recommend and want to say thank you for the wonderful service and professionalism.
Very nice people
I had a great experience working with Mike at Antelope Valley Chevrolet. From start to finish, he was professional, patient, and genuinely focused on helping me get the best deal possible.
Mike worked with me on everything the monthly payment, down payment, and trading in my previous vehicle and made the entire process smooth and straightforward. He really went the extra mile to make sure the numbers worked for me and helped put me in a brand-new vehicle. I am grateful!
I truly appreciate you Mike for making this experience a positive one. If you’re looking for someone who ... Read More Google - Aug 15, 2026
There ok but looks like they dont wanna work lol smh
I was greeted by a gentleman named Santiago and he was very polite and welcoming. He asked if there was any vehicle I was interested in. I asked for the 27 Bolt he brought it over and he let me take it out for a drive. He explained all the bells and whistles of the car on our drive. It was outstanding service. I was then handed over to a gentleman named Michael Muńoz went over the numbers with me and explained everything very thoroughly we made some modifications and I was very happy that we had able to listen ... Read More Google - Aug 6, 2026
I had a very good experience at Antelope Valley Chevrolet dealership. Everyone there was very professional and helpful. I would recommend the dealership to any of my friends and families who are looking for the purchase of a new car. Roland Gonzalez was my Sales person and when you go ask for him and he’ll help you just as much as he helped me. Thank you again Roland have a blessed day.
Wonderful service! Haley's the best! Very helpful thank you so much! Very knowledgeable
I had an outstanding experience at AV Chevrolet, and a big part of that was thanks to John. From the moment I walked in, he was professional, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale.
John took the time to answer all of my questions, explained every option clearly, and made the entire process smooth and stress-free. There was never any pressure, and I appreciated his honesty, patience, and attention to detail throughout the purchase.
If you’re looking for a salesperson who truly cares about his customers and provides exceptional service, ... Read More Google - Aug 3, 2026
Shoutout to Chevrolet and the GOAT, Mike in Lancaster! 🙌 He made the whole process easy, kept it real, and got me rolling in my new Chevy. Couldn’t have asked for a better experience. Appreciate you! 🚗💯
We had an amazing experience with Mike at Chevy! From the moment we walked in, he made the entire process easy, stress-free, and enjoyable. He gave us an incredible deal on a beautiful family car, and we couldn’t be happier with our purchase.
Mike was honest, patient, and truly cared about helping us find the right vehicle for our family. If you’re looking for someone who will go above and beyond to get you the best deal, I highly recommend asking for Mike. We will definitely be coming back for future vehicles and recommending him to all of ... Read More Google - Aug 1, 2026
John and the team are the best in town! grateful and honored to have bought two cars from these guys I would highly recommend them to anybody. I didn’t have to spend eight hours there to get a car I was in and out and during my time there felt like I was part of their family.
It was a great experience going here and doing business with these guys will be coming back in the future.
That was my first time leasing a car from them had no issues at all .
I want to Thank Jason sales person and Hayley Shoats in Service we just purchased a Silverado and the process was a great experience day of delivery it had tire warning light and turns out a bad sensor they checked all 4 which were going bad as well and they fixed all 4 as a courtesy best customer service Hi highly recommend AV Chevy for purchase and Service great experience Thank You Katelyn And Carlos Sandoval
I live in Las Vegas and i was looking for a new Chevy Zr2, Got in contact with Alex Shaw made everything super easy to do and sent everything to me, Was very direct and got my trust right away which is hard to find since no dealership in vegas was able to help me with my order. Thank you to Alex and his team for helping me out i would recommend anyone to go to Antelope Valley Chevrolet!!!!
Issac and Jason both were extremely helpful and nice we didn't feel obligated to buy and stuck they both worked with us..
Everything was simple and went quickly
Good overall. Fight for a better rate & make sure financing explains things throughly.
Fast service
Quick and efficient work!
We walked in not having an appointment and we were greeted by the sweet receptionists who immediately got us someone to assist us. Within 2 minutes of walking in we were sitting down with Michael (Mikecredible) and we felt like we were in the best hands possible! We came in with a hard deal, we were super negative on our vehicle but he did everything possible to make sure we walked out of there with a new car, a great deal and super happy customers. Then we went into finance with Kevin, and it was super quick and easy. He explained ... Read More Google - Jun 23, 2026
Excellent experience Bryon
Fast turn around Karan got me in and out in no time at all
Mike was the best from start to finish!! Didn’t go in with the intention of getting a new car but everything truly happens for a reason. He did what no other sale rep was able to do the 5-10 times we had previously went in for. We walked away with a 2026 Chevy Traverse & we couldn’t be any happier!!
Thank u so much I was help so much I was very help full and understanding thank u
The whole experience was commendable. My trade in vehicle was offered the right price and Emilio helped me find the right car . The Managers and the head of Finance department Mr.Kevin was also helpful and made sure the math worked out for me. All in all, I had a pleasant experience with the dealership. And I'm happy with my new car - all electric Equinox EV LT2.
Why go to autozone and this dealership has everything you'll need!!
Very good customer service as well as professional through out the whole visit
By far the smoothest vehicle buying experience I’ve ever had. Rolando was great with communication - clear and honest, which seems to rarely be the case.
Routine service is quick and easy.
Software update scrambled my Sirius XM. Technician reprogrammed during the 15,000 mile check.
so i live in NC and needed a part number and its 7 o'clock here no dealer is open so I call this dealer and get the nicest guy in the parts department he was able to provide me with the information i needed very fast and helpful i would recommend calling this guy for all your parts needs good night and thanks again for the help
The people that work here are extremely unprofessional. They show no concern for customer satisfaction. Specially Terry one of the customer service reps.
I had an amazing experience at this Chevrolet dealership. I’ve bought several cars from different dealers, but I’ve never had such a transparent, honest, and straightforward experience like I did with Michael. Michael helped me through the entire process and made everything smooth and stress-free. His customer service really stands out. He’s upfront, professional, and truly works to get you a good deal. If you’re looking to buy a car, Michael (Mike) is definitely the person to go to. I have no complaints at all about how I was treated from start to finish.
Michael.was a awesome car salesman, was very helpful with everything we had in mind for questioning, me and my wife are very happy with our purchase, on a 2027 chevy volt, Really felt like a blessed day to run into him out of the blue with no appointment, thanks again Michael, ⭐️⭐️⭐️⭐️⭐️
George is an amazing salesman super Professional I will recommend to my coworkers and family this is the second car we buy from him.. go see George at Lancaster Chevy Dealership ❤️❤️❤️❤️❤️❤️❤️❤️
Test drove the Bolt. Very nice car. Staff was very helpful and courteous.
I found a 2026 equinox EV at AV Chevy for a great price online. I contacted their internet sales department and quickly got a call from George Sarkis. I let him know what I was looking for, what current offers I qualified for, and he got me the car I wanted at a great deal. George made the process easy. I was far away, driving over 100 miles with my family, so I applied for the credit check online to get the process started and sent him the rest of the info needed via phone. He charged up the car in the ... Read More Google - Apr 19, 2026
Great job! The recall work was done to my satisfaction!
Kyler was great and answered all of my questions. 3/5 stars is due to the wait. I had an appointment scheduled and arrived early but I waited nearly 40 minutes just to drop off my vehicle.
Great overall experience bought my first Chevy Silverado ev from them when I experienced a problem they went above and beyond to accommodate myself and my business thank you Chevy and team
George went above and beyond to earn our business. Took care of everything online and delivered the car to Bakersfield
I had an excellent experience and couldn’t be happier with the service I received. Communication was clear and consistent. It’s not often you come across someone who genuinely takes pride in their work and makes the customer feel like a priority. I highly recommend working with Hayley and will definitely be returning for future needs. Thank you again for such a smooth and positive experience!
Excellent dealer service! It would have been a far better experience if GM would have covered the first transmission filter service (as they claim they will do). $1,300 later, we learned a valuable lesson.
10/10 would recommend
I had such a wonderful experience at AV Chevrolet. If you live anywhere in Antelope Valley or Santa Clarita, skip the other dealerships and come straight here. Mike Munoz was my salesman and he was professional and attentive from start to finish. He was also available via text leading up to my visit to the dealership. All of my questions were answered so once I arrived, it was straight to test driving. Their price points are amazing, much lower than other dealerships for the exact same cars. I got an Autonation quote for my old car to use as a ... Read More Google - Mar 30, 2026
Mike my sales man was super awesome and gave me good service made the whole process understandable and easy and fast
I had an amazing experience from start to finish. I began communicating with Mike by phone early Thursday, and by that same afternoon I was driving away in my new car. All negotiations and numbers were done by phone, which was perfect since I live an hour away.
Mike made the entire process incredibly smooth, painless, and efficient. He was responsive, helpful, and made everything feel easy and stress-free. It’s rare to have such a seamless car-buying experience, and I truly appreciated the level of service I received.
It truly was a hassle-free and enjoyable car purchase! And I ... Read More Google - Mar 23, 2026
I was pretty disappointed. I was quoted a much lower price over the phone than what was presented at the service department. This will be my last visit to AV Chevrolet
Extremely seamless smooth process, my salesman George Sarkis was the best and most transparent salesman I’ve ever had after buying over 20 brand new cars in my lifetime. This was the best purchase at the best price with the best service.
I took my car in the morning for a oil change, by afternoon it was done. David Cortez is a amazing service advisor. 110% will be returning.
Rolando and Kevin were amazing to work with.
Thank you Justin! I had such a great experience here! David was so helpful in getting the car built and Michael helped me so much with the sale and learning all the features of my new car! I will definitely recommend AV Chevy!
Excellent service 👏 she was friendly and went above and beyond.
Awesome
George was so awesome to work with, I live in Ontario and am close to 2 hours away from the dealer and George helped me buy my car completely over the phone he sent me detailed photos and videos and answered all my questions. Adam the finance manager was also awesome he got me an amazing interest rate with no money down. I will definitely come back for my next car
We had one of the most frustrating dealership experiences I’ve ever had, and we walked, and will be reporting them to the CFPB and BBB.
We came in specifically because Antelope Valley Chevrolet’s own website advertised a clear price for the exact vehicle we wanted (2026 Chevrolet Traverse LT, same VIN/stock number as the listing we screenshot). The advertised price was around $38,231 with their posted discounts. In-store, the numbers they presented were nowhere close. Instead of honoring the advertised pricing or clearly explaining, in writing, which discounts we didn’t qualify for, we were pushed into a payment-focused ... Read More DealerRater - Feb 27, 2026